Report a Lost Book/Item

Library items are considered lost when: 

• book(s)/item(s) you borrowed is no longer in your possession and you have reported to the library of the loss. 
• book(s)/item(s) you borrowed is overdue for more than 60 days.

What should you do?

• Report to us immediately once you realize the borrowed item(s)/book(s) is lost.  Provide us with all the details of the lost item(s) / book(s) (e.g ; name of the item, book title, barcode, date that you borrow, etc.). If you fail to report to us, the fines will continue to accrue. Hence, do not delay in informing us.
• Once reported, your library account will be suspended temporarily. Library will allow a grace period of two weeks for you to search for the book(s)/item(s). You will not be charged with fines for the duration of two weeks.
• If the item is not found after the grace period, we will contact you to discuss about one of the following possible options (but not limited to) to resolve the issue.
  • Replace the lost book with a new copy of the same edition or the latest edition.
  • Pay the replacement costs which includes the book price and overdue fines owing on the item.
• The details of the lost item will be recorded in the “Missing / Lost Book” form by the librarian. The final decision resulted from the discussion will be emailed to you to facilitate the next course of actions.
• Once you have made the necessary arrangements to clear your account based on the final decision, we will reinstate your library account.